A deep & rich history of providing excellent service

Scroll to Discover

LUX was founded on the core principle of delivering exceptional, reliable fulfilment services. We take a proactive approach to operations and communication, ensuring every order is handled with accuracy and care. Today, we support start-ups and established retailers across the UK, Europe, and the US with scalable, technology-driven fulfilment solutions.

” alt=”Warehouse” />

We are solely present for the customer, meaning we will always put our clients before anything. We pride ourselves in having a solution driven approach and focusing on getting the job done. We value our clients trusting us with their products and in return we endeavour to maintain an honest and transparent relationship.

Providing customers exceptional service

99%

Same day dispatch

99.9%

Pick and pack accuracy

3

Global fulfilment centres

225,000

Orders shipped last year

Customer Focused

We are solely present for the customer, meaning we will always put our clients before anything.

Solution driven

We pride ourselves in having a solution driven approach and focusing on getting the job done.

Comprehensive Logistics Designed Around Your Needs

From fulfilment and transport to packing and high-end project support, we provide end-to-end solutions that streamline every stage of your supply chain.

E-Commerce Order Fulfilment

Scalable pick, pack and dispatch services designed for e-commerce brands and online retailers. We manage order processing, stock control and fast shipping to ensure accurate, reliable deliveries and a seamless customer experience.

Multi-Channel & Marketplace Fulfilment

Integrated fulfilment for websites, marketplaces and multi-channel sellers. We streamline order flows across platforms, synchronise inventory in real time, and maintain consistency across all sales channels.

Returns & Reverse Logistics

Efficient returns handling with fast quality checks, reprocessing, and restocking to minimise delays and protect your revenue. Our structured reverse logistics keeps inventory accurate and resale-ready.

Inventory Management & Warehousing

Secure e-commerce warehousing with real-time inventory tracking, barcode accuracy, and organised storage. Our systems provide full visibility and control to support scaling operations across the UK, Europe and the US.