Your Global Fulfilment Partner

We manage efficient e-commerce fulfilment across the UK, Europe and the US. Powered by propriety and user-friendly technology.

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Lux
Lux

Seamless Integration With Leading Marketplace Platforms

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Our Deep & Rich History

LUX Fulfilment was founded by industry specialists with extensive experience in e-commerce fulfilment, warehousing, and the handling of high-value goods. The journey began with UK-based fulfilment services for growing online brands, before expanding into scalable, multi-channel fulfilment solutions for both start-ups and established retailers.

As e-commerce demand evolved, we identified the need for a single partner capable of delivering accurate pick and pack, real-time inventory control, and fast UK, European, and US distribution under one streamlined operation. Today, our warehouse model supports efficient order processing, secure storage, returns management, and reliable cross-border shipping, driven by precision, speed, and operational consistency.
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Key Figures

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Orders shipped last year

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Same day dispatch

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Global fulfilment centres

Warehouse Management System

Our intelligent Warehouse Management System provides real-time visibility across UK operations, giving clients complete control over inventory, orders, and project movements.
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Expertise & Capabilities

We support high-growth and high-value industries with fulfilment solutions built for speed, accuracy, and brand protection.

Fashion & Apparel

Fast-moving collections, high SKU counts, and seasonal demand require precision at scale. We support fashion brands with accurate pick-and-pack fulfilment, efficient returns handling, and branded presentation across the UK, Europe, and the US.

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Vitamins & Supplements

From subscriptions to regulated stock, we provide secure, compliant fulfilment for health and supplement brands. Our processes prioritise accuracy, traceability, and fast delivery to protect consumer trust and brand integrity.

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Beauty & Aesthetics

Presentation matters. We work with beauty and skincare brands to deliver premium fulfilment, including careful handling of fragile products, kitting, subscriptions, and launch-ready dispatch for fast-moving campaigns.

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Jewellery

For compact, high-value items, precision and security are critical. We provide controlled storage, accurate order processing, insured shipping, and luxury presentation to ensure every order arrives protected and on brand.

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Case
Studies

Fashion – Scarlett Gasque

Luxury lingerie and fashion brand entering a pivotal UK growth phase within a highly competitive market. We supported the successful launch of UK operations by building scalable, luxury-aligned infrastructure and acting as a long-term strategic and operational partner. Our support enabled efficient international operations, compliant commercial invoicing, and confident expansion beyond the UK, helping the brand evolve into a globally recognised luxury name.

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Supplements – Jennah

An established UK supplements brand seeking improved fulfilment transparency and readiness for US expansion. We seamlessly transitioned UK fulfilment from a previous provider, implemented 24-hour order tracking, and integrated closely with customer support teams. This improved delivery visibility, reduced fulfilment issues, increased customer satisfaction, and created a robust UK fulfilment operation with a clear roadmap for US market entry.

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Aesthetics

A fast-growing aesthetics brand experiencing fulfilment pressure, damaged deliveries, and operational strain. We moved fulfilment from in-house operations to a compliant, scalable fulfilment centre with bespoke protective packaging and efficient pick-and-pack processes. This reduced internal workload, improved delivery accuracy, supported wholesale and international orders, and enabled the brand to focus on growth, marketing, and customer experience.

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Jewellery

A rapidly scaling jewellery brand facing international fulfilment complexity and Brexit-related customs challenges. We took over fulfilment operations, implemented structured workflows, and resolved commercial invoicing and export documentation requirements. This enabled smooth UK and international shipping, reduced delays and errors, improved customer experience, and provided a scalable fulfilment solution to support continued global growth.

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Experience Shared by Our Clients

Discover what it’s like to work with a team that values integrity, precision, and long-term relationships. Our clients’ experiences speak to the quality, care, and consistency we bring to every engagement.